PRIVACY POLICY
Last updated: July 06, 2025
Who We Are
Communities is a platform that facilitates real-world connections through local community building. We operate in compliance with the European Union's GDPR (Regulation (EU) 2016/679) to ensure your data is handled responsibly and transparently.
For any privacy-related questions or data requests, you can contact us at info@communities.support.
What Data We Collect
We only collect the information necessary to create the best community experience for you. This includes:
Information You Provide Directly
- Basic account details: name, email, and profile information
- Community preferences: interests, location, and activity preferences to help connect you with relevant communities
- Community participation: posts, messages, and interactions within communities
- Communications: messages send between users and in communities are encrypted and stored on our servers
Information Collected Automatically
- Usage data: how you interact with our platform to improve our services
- Location data: general location information you provide to us
- Device information: anonymized analytics to optimize your experience
- Cookies: we use cookies to enhance your experience, with your consent
How We Use Your Data
We collect data only for legitimate purposes that benefit your community experience:
- To connect you with relevant local communities and like-minded members
- To facilitate meaningful interactions and communications within communities
- To improve our platform and develop new features based on user feedback
- To send important updates, notifications, and community-related information
- To ensure community safety and prevent misuse of our platform
We do not sell your personal data, share it with advertisers, send unwanted marketing, or track you outside our platform.
Legal Basis for Processing (GDPR)
Under Article 6 of the GDPR, we process your personal data based on:
- Your Consent: When you sign up and agree to participate in communities
- Legitimate Interest: To improve our platform and ensure community safety
- Legal Obligations: When required by law or legal requests
You can withdraw your consent at any time by contacting us at info@communities.support.
Data Storage & Protection
We take data security seriously and implement industry-standard measures to protect your information:
- All data is stored securely within the European Union using industry-standard encryption
- Access to personal data is limited to authorized team members only
- We regularly review and update our security measures
- We do not store unnecessary data and regularly clean up inactive accounts
Your Rights Under GDPR
As a user of our EU-based service, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data in a readable format
- Right to Rectification: Correct any inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data at any time
- Right to Data Portability: Export your data if you want to move to another service
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Stop processing where consent is the legal basis
To exercise any of these rights, simply contact us at info@communities.support.
Data Retention
We keep your data only as long as necessary to provide our services:
- Active Users: We retain your data as long as you actively use Communities
- Analytics Data: We may keep anonymized data from past interactions to improve our platform
Third-Party Services & Cookies
We may use trusted third-party tools (such as analytics services) to improve our platform, but we never sell your data to third parties. You have control over cookies and can customize your settings when you first visit our website and manage them through your browser settings at any time.
Changes to This Policy
We may update this Privacy Policy as Communities evolves. If we make significant changes, we'll notify you via email or through platform notifications. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your data rights, please don't hesitate to contact us at info@communities.support. We're committed to addressing your concerns promptly and transparently.
Communities is about real, human connections—and that starts with trust. We take privacy seriously, because protecting your data means protecting the experience we're building together.